Dimensions of Cross-Cultural Communication and Validation

Authors

  • Farah Khadijah Universitas Mulia
  • Nadia Putri Salby Universitas Mulia
  • Nur Afiah Basir Universitas Mulia
  • Vania Darlene Pella Universitas Mulia
  • Mada Aditia Wardhana Universitas Mulia

Keywords:

cross-cultural communication, instrument validation, conceptual equivalence, measurement bias, expert committee

Abstract

This study aims to analyze the influence of cross-cultural communication style dimensions—particularly the differences between high-context and low-context cultures—on the effectiveness of research instrument validation processes in achieving conceptual, semantic, and idiomatic equivalence. In addition, the study identifies key methodological challenges and sources of bias—such as content, method, and construct bias—that emerge in cross-cultural instrument validation, and evaluates mitigation strategies through the involvement of expert committees and translation techniques to ensure measurement invariance. The method employed is a qualitative article review using a descriptive–analytical approach to relevant literature. The analysis results indicate that differences in communication styles significantly affect meaning interpretation and may lead to misinterpretation, thereby hindering the achievement of equivalence. Major challenges include semantic mismatches, difficulties in transferring idiomatic expressions, and response bias. Mitigation strategies such as forward–back translation, the establishment of multidisciplinary expert committees, and the implementation of cognitive debriefing are shown to be crucial in navigating cultural complexity and ensuring measurement equivalence. The implications of this study emphasize the importance of adaptive and contextual approaches in cross-cultural instrument validation.

References

Andreasson, K. H., Sandell Jacobsen, J., Leth Egsgaard, A., Rauff Denby, K., Hyldgaard, C., Bodtger, U., Suppli Ulrik, C., Schaadt, L., Courtney, R., & Schmidt, A. M. (2024). Translation and cross-cultural adaptation of the self evaluation of breathing questionnaire (SEBQ) into Danish. European Clinical Respiratory Journal, 11(1). https://doi.org/10.1080/20018525.2024.2413318

Beaney, M., & Lai, K. (2025). Towards a deep epistemology: knowing in historical and cross-cultural context. British Journal for the History of Philosophy, 33(6), 1313–1359. https://doi.org/10.1080/09608788.2025.2578821

Cruchinho, P., López-Franco, M. D., Capelas, M. L., Almeida, S., Bennett, P. M., da Silva, M. M., Teixeira, G., Nunes, E., Lucas, P., & Gaspar, F. (2024). Translation, Cross-Cultural Adaptation, and Validation of Measurement Instruments: A Practical Guideline for Novice Researchers. Journal of Multidisciplinary Healthcare, 17, 2701–2728. https://doi.org/10.2147/JMDH.S419714

Eryilmaz, N., & Sandoval Hernandez, A. (2024). Improving cross-cultural comparability: does school leadership mean the same in different countries? Educational Studies, 50(5), 917–938. https://doi.org/10.1080/03055698.2021.2013777

Franzen, S., Watermeyer, T. J., Pomati, S., Papma, J. M., Nielsen, T. R., Narme, P., Mukadam, N., Lozano- Ruiz, Á., Ibanez-Casas, I., Goudsmit, M., Fasfous, A., Daugherty, J. C., Canevelli, M., Calia, C., van den Berg, E., & Bekkhus-Wetterberg, P. (2022). Cross-cultural neuropsychological assessment in Europe: Position statement of the European Consortium on Cross-Cultural Neuropsychology (ECCroN). Clinical Neuropsychologist, 36(3), 546–557. https://doi.org/10.1080/13854046.2021.1981456

Langevin, R., Beaudette, S., Wadji, D. L., Chabake, S. A., Gonzalez, C., Jenkins, D., Kaptan, S. K., Lambert, J., Mossie, T. B., & Spencer, R. (2024). Sex and gender considerations in cross-cultural traumatic stress studies. European Journal of Psychotraumatology, 15(1), 1–7. https://doi.org/10.1080/20008066.2024.2408194

McDonald, C. E., Granger, C. L., & Remedios, L. J. (2025). Planning and conducting cross-cultural qualitative research: a methodological framework and resources for health researchers. International Journal of Qualitative Studies on Health and Well-Being, 20(1). https://doi.org/10.1080/17482631.2025.2556350

Mele, E., Kerkhof, P., & Cantoni, L. (2021). Analyzing cultural tourism promotion on Instagram: a cross- cultural perspective. Journal of Travel and Tourism Marketing, 38(3), 326–340. https://doi.org/10.1080/10548408.2021.1906382

Morphy, F., & Morphy, H. (2023). Witness Statements as Cross-Cultural (mis)Communication? Evidence from Blue Mud Bay. Anthropological Forum, 33(3), 176–194. https://doi.org/10.1080/00664677.2023.2271673

Nguyen, C. M., Tan, A., Nguyen, A., Lee, G. J., Qi, W., Thaler, N. S., & Fujii, D. (2023). Cross-cultural considerations for teleneuropsychology with Asian patients. Clinical Neuropsychologist, 37(5), 896–

910. https://doi.org/10.1080/13854046.2021.1948104

Nguyen, H., Tharapos, M., O’Connell, B., Lee Yap, T., & Chu, T. (2025). Developing cross-cultural capabilities in foreign accounting educators: the role of cultural intelligence. Accounting Education, 9284, 1–27. https://doi.org/10.1080/09639284.2025.2566734

Nielsen, T. R., Franzen, S., Watermeyer, T., Jiang, J., Calia, C., Kjærgaard, D., Bothe, S., & Mukadam, N. (2024). Interpreter-mediated neuropsychological assessment: Clinical considerations and recommendations from the European Consortium on Cross-Cultural Neuropsychology (ECCroN). Clinical Neuropsychologist, 38(8), 1775–1805. https://doi.org/10.1080/13854046.2024.2335113

Pernoud, A., Taylor, A., De Luca, R., Marci, R., Timmins, E., Potter, K., & Bothorel, H. (2025). Translation and Cross-Cultural Adaptation into French of the Mother-to-Infant Bonding Scale. Patient Related Outcome Measures, Volume 16, 85–92. https://doi.org/10.2147/prom.s524248

Scholz, E., Dorer, B., & Zuell, C. (2022). Coding Issues of Open-Ended Questions in a Cross-Cultural Context. International Journal of Sociology, 52(1), 78–96. https://doi.org/10.1080/00207659.2021.2015664

Stan, I. M., & Jongboom, I. (2023). The influence of cross-cultural adjustment on job performance. Research in Hospitality Management, 13(2), 105–112. https://doi.org/10.1080/22243534.2023.2277509

Downloads

Published

2026-01-29

How to Cite

Khadijah, F., Salby, N. P., Basir, N. A., Pella, V. D., & Wardhana, M. A. (2026). Dimensions of Cross-Cultural Communication and Validation. TEKNOBIS : Jurnal Teknologi, Bisnis Dan Pendidikan , 4(2), 317–321. Retrieved from https://jurnalmahasiswa.com/index.php/teknobis/article/view/3690

Most read articles by the same author(s)

1 2 3 > >> 

Similar Articles

<< < 1 2 3 > >> 

You may also start an advanced similarity search for this article.